Hotspot Printing Hotspot
Printing

Privacy Policy

Last updated: April 2026

1. Who We Are

Hotspot Manufacturing Sdn Bhd ("Hotspot Printing", "we", "us", or "our") operates the website hotspotprinting.jebat.tech. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

We may collect the following personal information when you use our services:

  • Identity & Contact: Full name, email address, phone number, and delivery address.
  • Order Information: Products ordered, quantities, design files, and special instructions.
  • Payment Information: Payment references and proof of payment (we do not store card details).
  • Usage Data: Browser type, IP address, pages visited, and time spent on the site.

3. How We Use Your Information

Your information is used to:

  • Process and fulfil your print orders.
  • Communicate order status, quotes, and invoices.
  • Respond to enquiries and provide customer support.
  • Improve our website and services.
  • Comply with legal obligations.

4. Data Sharing

We do not sell or rent your personal data. We may share it with trusted third parties only where necessary:

  • Courier and logistics partners for order delivery.
  • Payment processors for transaction handling.
  • Cloud hosting and email service providers.

All third parties are required to keep your data secure and use it only for the purposes we specify.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are kept for a minimum of 7 years for accounting purposes.

6. Your Rights

Under the PDPA, you have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate information.
  • Withdraw consent for direct marketing at any time.

To exercise these rights, contact us at hotspotprinting@jebat.tech.

7. Cookies

We use essential cookies to keep you logged in and remember your preferences. No third-party tracking or advertising cookies are used.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. All data is transmitted over HTTPS.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: